Quick links to key websites
Terra Mail Site
Finesse Primary Link
Finesse Alternative Link (when primary not working)
Troubleshooting Guides
Quick Fix batch file for Windows
Quick Fix usage guide
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macOS
FortiClient VPN "Connection Error" for MAC
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Windows
Potential fix for soft MOP volume
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MOP unable to hear you
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General
VPN connection stuck at 40%
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FortiClient VPN Advanced Settings Guide
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SSL Certificates preventing Finesse Access
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Finesse Sign In Error Troubleshoot
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Installation Guides
macOS
Installation of Anydesk in Mac
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Installation of Jabber in Mac
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installation of Bizphone app
Windows
How to install VPN Client for Windows
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Installation of Anydesk for Windows
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Installation of Jabber for Windows
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installation of Bizphone app
Download Links
macOS
VPN Client for Mac
Cisco Jabber Software Package for Mac
AnyDesk Client for macOS
Bizphone Client for macOS
Windows
VPN Client for Windows
Cisco Jabber Software Package for Windows
AnyDesk Client for Windows
Bizphone Client for Windows
For other issues, please contact the IT Department from your respective Whatsapp Chat.
Terra Employee AI
Live Chat (Others)